Easy Contacts CRM Professional Edition is a Powerful Prospecting, Marketing and Sales Management Tool to help you grow your Business. Use it's unique features to help you make new contacts, generate new business, and help you to harvest the repeat sales you desire from your existing customer database. Easy Contacts CRM Professional Edition has been designed to help you excel in these key areas:

• Prospecting
• Marketing
• Selling
• Customer Service
• Relationship Building

Getting new sales via marketing and prospecting: Basic selling revisited. The heart of getting new business is generating more sales leads for your product or service. Whether you gain new leads from advertising, trade shows, purchasing mailing lists, generating leads from the Web, or even working your own customer database, you’ll need a way to turn these leads into sales.

The Campaign Management feature of Easy Contacts CRM Professional Edition is just one of many tools to help you do this.

Campaign Management Made Easy. Here's how a typical sales campaign works:

1) Create one or more sales documents to be faxed, mail-merged or e-mailed.

2) Decide the sequence and timing that these documents will be sent.

3) Determine when you would like to place a follow up call to go over the materials you’ve sent, find out what the prospect is thinking, answer any questions he/she may have and to try to close the sale.

4) Turn all of these details over to the Campaign Manager and watch the activity begin!

Once the Campaign Manager has processed the campaign, all of the e-mails and faxes will be sent; mail-merge documents and labels will be printed; and recall dates will be set.

Now all you have to do is sell.

Activity and Contact Management. Whether you work with your customers via telephone, Internet E-Mail, or via printed or faxed correspondence, Easy Contacts CRM Professional Edition will help you keep on top of your busy sales schedule.

You’ll quickly come to appreciate the software’s ability to remind you who to call, when to call and what to talk about when you do.

Use the software to schedule follow-up calls, set appointments and note to-do’s quickly and easily.

Use it to dial the phone for you. Record key details of your conversations and commitments in handy contact notepads.

Customizability. You’ll love Easy Contacts CRM Professional Edition, because you can customize your database structure, input screens, reports, list boxes, indexes and much more from the very beginning and whenever your needs change in the future.

Customers respond when you show them that you care. Here’s a simple formula for success:

• Keep in touch with your customers on a regular basis to find out what their problems and concerns are.
• Keep them informed on matters that are important to them.
• Show them how you can use your products and services to help them achieve their goals.

If you do these things regularly, your customers will want to do business with you. Easy Contacts CRM Professional Edition will enable you to provide the superior service that keeps your customers happy and coming back for more.

To learn more about Easy Contacts CRM Professional Edition, read the following specifications and then call your local reseller or contact us directly.

• Basic Functions: Use it to create and maintain your customer and prospect list; print mailing labels, envelopes; send faxes and Internet e-mail. Use it to manage your time, set appointments and note to-do's. Auto dialer to dial the phone, notepad to record summary of commitments, discussions, and situations. Easily lookup customer records. Comes in both single user and network versions.
  
• Customizability: Design your own screens with the screen designer - Add, change, delete fields - Create calculated fields - Field level security - Create input templates - User-defined indexes - User-defined list boxes - User-defined Speed-keys. You'll appreciate the control you have over your own database.
  
• Ease of Use Features: Single keystroke operation of many program functions. Icons/Toolbars for single mouse- clicks on popular program functions.
  
• Campaign Management: Define events: letters, faxes, e-mail, labels, envelopes and recalls. Define campaigns. Organize events into campaigns. Each event in the campaign can be triggered based on a time interval or specific date.
  
• Internal Word Pro: Generate mail-merge documents with the built-in Word Pro. Special features include a spell checker. Merge Print. Mail Merge. Template Merge.
  
• External Word Processing: Link to Microsoft Word
  
• Internal Faxing Support: Class 1/Class 2 fax card support. Gamma Fax and SatisFAXtion option available. Update notepads. Broadcast faxing. Fax to filtered list.
  
• Internal E-Mail Support: Send, Forward, Reply Messages with other users of Easy Contacts CRM Professional Edition.
  
• Internet E-Mail support: Send single or broadcast Internet e-mail. Retrieve, Import or Merge names from your Internet web-site into your database with the optional DB Internet ToolKit.
  
• Activity Management: Day, Week and Month views. Activity Reports. Day-timer type Day, Week and Month planners. You decide what to print on calendars. Filter on specific activities/codes to target contacts with specific activities.
  
• Call Management: Auto-dialer. Time inbound calls. Time outbound calls. Call Usage report. Auto-stamp call info into notepad. Add call termination notes to notepad.
  
• Powerful Utilities: Assign leads to reps with the Lead Assignment Utility. Use the Xref Utility to mass replace data in up to five fields at the same time. Replace with constants, xBase expressions, or even values of a second, related xBase file. Powerful Import utility.
  
• Report Capability: Quick Reports for simple listings. Report Writer for complex reports.
  
• Group List Feature: Ability to create and assign contact records to groups (or lists) for rapid lookup access. Examples are: vendor list, new account list, orphan accounts list, trade show X list, etc. Use your imagination. With this also comes the ability to send fax, e-mail, labels, form letter output to group members only. All you do is select the group, select the document and then  immediately begin printing, faxing or e-mailing to your list. No waiting for the computer to locate each record in a large database. Your options are to send output immediately or queue up for later processing. It's your choice.
   
• Print Queue Feature:  Allows laptop users to select documents for printing without having a printer immediately available. Increases your productivity without having your printer connected. Let's you continue working with contact records, printing, faxing, e-mailing without a printer and phone lines. When these are available to you, select the new options to print/fax/e-mail from the various queues while you go and do something else.
  
• "Immediate" Campaign Manager Mode:  For performing multiple activities for a single contact at one time. Get more done with each contact because you can queue up a fax, form letter, e-mail; or set an appointment or recall date all in one step. Since you won't forget a step, you'll be way ahead of the game leaving nothing left undone.
   
• Maximum Output:  Ability to easily send broadcast internet e-mail and faxes from the same computer. When there are no faxes to send, the same computer can be sending internet e-mail. When there are no e-mails to send, it can be faxing.  There's also new command line options for the fax, e-mail, lead assignment utility and campaign manager. Now they can work together with the scheduling program for improved off-hour productivity. Combined with the DB Internet ToolKit, you now have a way of processing internet web form requests while you sleep.
   
• Interact with Microsoft Outlook:  Ability to synchronize a level 1 Easy Contacts CRM database with your Outlook 2000 and greater Contacts Folder. Easy Contacts CRM records at level 2 and level 3 cannot be synchronized. Does not synchronize deleted contact records. Then sync to your Palm/CE portable device to carry your important contact data with you.
   
• Ability to synchronize Easy Contacts CRM appointments/todo's with Outlook calendar/to-do folder. Appointments/to-do's linked to level 1 contact records and activities not linked to contact records can be synchronized, including deleted appointment/activity records.  Then sync to your Palm/CE portable device to carry your important appointments and todo's with you.
   
• Ability to send Internet e-mails to Microsoft Outlook.  Individual e-mails go to the outbox folder. Broadcast e-mails go to the draft folder. To send them, move them to the outbox folder.
   
• Ability to add panels/tabs to your screens and place fields on them in the screen designer. Great for organizing the information in your database and maximizing screen real estate.
   
• Ability to rollover incomplete todo's from prior days to the current day.
   
• Ability to attach documents, such as Word documents or Excel spreadsheets to a contact record. Then view those documents from within Easy Contacts CRM Professional while at that contact record.
   
• dBASEIII+ file compatibility: No proprietary data formats. Share data with other external programs. Flat file structure: store all customer details, customer codes, marketing and sales info in one customer file. Have a separate file for customers, leads, reps, prospects, territories, etc.
  
• Optional Add-ons: Data synchronization. Merge/Update Utility. DB Internet ToolKit.
  

• Pentium PC 233 mhz or faster
• Windows 95/98 & Windows NT/2000/XP
• Supports popular networks such as Novell and Windows NT/2000/XP.
• Minimum of 128 MB RAM, 256 MB or more recommended.

Price. Single User Professional: $229. Network versions start at $549.

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