Easy Contacts CRM Enterprise Edition is no ordinary contact management program. It's a powerful, relational, customizable database system that has only one objective: to help you generate new business. This version is perfect for:

• Promoting your products and services.
• Promoting you and your company.
• Tracking your sales, marketing and customer service activities with each prospect and customer.
• Storing sales, marketing and other demographics for each prospect & customer.
• Using all of the above features to sell and cross sell by using database marketing techniques.

Customizability. The only software of its kind you will ever need. While you can begin using the software immediately out of the box by selecting one of the included templates, you’ll love Easy Contacts CRM Enterprise Edition because you can customize it the way you want it.

Because it is a relational database system, you’ll be able to add new databases to your system as you need them. A system you’ll never outgrow.

You determine the number and types of data fields that each database has.

Use the screen designer to place fields on one or more screens in the order that they’re needed.

Then create powerful formulas between the fields to calculate prices, costs and other calculated values.

The built-in WordPro can print documents from these multiple databases. As a result, you can use it to print quotations, invoices, work orders and any other similar type document.

Information at the touch of your fingers. You can also create lookup databases. One database might consist of vendors, another one products, and yet another one for your referral network … anything you choose … all of which you can customize in the same way as your main database.

Campaign Management Made Easy. The heart of getting new business is generating more sales leads for your product or service.

Whether you gain new leads from advertising, trade shows, purchasing mailing lists, generating leads from the Web, or even working your own customer database, you’ll need a way to turn these leads into sales.

Our Campaign Manager is just one of the many tools to help you do this.

Use it to automatically send faxes and Internet E-mail; to print labels and mail merge documents; and to set recall dates at the appropriate times as specified in the sales campaign.

All you have to do is sell.

Activity and Contact Management. Whether you work via telephone, Internet E-Mail, or via printed or faxed correspondence, Easy Contacts CRM Enterprise Edition will help you keep on top of your busy schedule.

You’ll quickly come to appreciate the software’s ability to remind you who to call, when to call and what to talk about when you do.

Easy Contacts CRM Enterprise Edition helps you to provide the superior service you need to keep your customers happy and coming back for more.

To learn more about Easy Contacts CRM Enterprise Edition, read the list of features below and then call your local reseller or contact us directly. To see screen shots and learn more, click here.

• Basic Functions: Use it to create and maintain your customer and prospect list; print mailing labels, envelopes, form letters; send faxes and Internet e-mail. Use it to manage your time, set appointments and note to-do's. Auto dialer to dial the phone, notepad to record summary of commitments, discussions, and situations. Easily lookup customer records. Assign customers to groups for easy access and faster processing times. Comes in both single user and network versions.
  
• Customizability: Add relational database tables as needed. Add related lookup tables as needed. Design your own screens with the screen designer - Add, change, delete fields - Create calculated fields... even totals - Field level security - Create input templates - User-defined indexes - User-defined list boxes - User-defined Speed-keys. You'll appreciate the control you have over your own database.
  
• Ease of Use Features: Single keystroke operation of many program functions. Icons/Toolbars for single mouse- clicks on popular program functions.
  
• Campaign Management: Define events: letters, faxes, e-mail, labels, envelopes and recalls. Define campaigns. Organize events into campaigns. Each event in the campaign can be triggered based on a time interval or specific date. Process multiple contacts as a group or individually, with the new "Immediate" mode.
  
• Internal Word Pro: Generate mail-merge documents with the built-in Word Pro. Special features include a spell checker. Merge Print. Mail Merge. Template Merge. Preview merge documents to see how they will look before being printed. Create documents which extract data from up to three database files. Perfect for creating invoices, quote sheets, work orders, equipment repairs and many other similiar documents. And of course, for printing sales letters and notices, etc.
  
• External Word Processing: Link to Microsoft Word
  
• Internal Faxing Support: Class 1/Class 2 fax card support. Gamma Fax option for selected cards available. Update notepads. Broadcast faxing. Fax to filtered list.
  
• Internal E-Mail Support: Send, Forward, Reply Messages with other users of Easy Contacts CRM Enterprise Edition.
  
• Internet E-Mail support: Send single or broadcast Internet e-mail. Retrieve, Import or Merge names from your Internet web-site into your database with the optional DB Internet ToolKit.
  
• Activity Management: Day, Week and Month views. Activity Reports. Day-timer type Day, Week and Month planners. You decide what to print on calendars. Filter on specific activities/codes to target contacts with specific activities.
  
• Call Management: Auto-dialer. Time inbound calls. Time outbound calls. Call Usage report. Auto-stamp call info into notepad. Add call termination notes to notepad.
  
• Powerful Utilities: Assign leads to reps with the Lead Assignment Utility. Use the Xref Utility to mass replace data in up to five fields at the same time. Replace with constants, xBase expressions, or even values of a second, related xBase file. Powerful Import utility.
  
• Report Capability: Quick Reports for simple listings. Report Writer for complex reports.
   
• Group List Feature: Ability to create and assign contact records to groups (or lists) for rapid lookup access. Examples are: vendor list, new account list, orphan accounts list, trade show X list, etc. Use your imagination. With this also comes the ability to send fax, e-mail, labels, form letter output to group members only. All you do is select the group, select the document and then  immediately begin printing, faxing or e-mailing to your list. No waiting for the computer to locate each record in a large database. Your options are to send output immediately or queue up for later processing. It's your choice.
   
• Print Queue Feature:  Allows laptop users to select documents for printing without having a printer immediately available. Increases your productivity without having your printer connected. Let's you continue working with contact records, printing, faxing, e-mailing without a printer and phone lines. When these are available to you, select the new options to print/fax/e-mail from the various queues while you go and do something else.
  
• "Immediate" Campaign Manager Mode:  For performing multiple activities for a single contact at one time. Get more done with each contact because you can queue up a fax, form letter, e-mail; or set an appointment or recall date all in one step. Since you won't forget a step, you'll be way ahead of the game leaving nothing left undone.
   
• Maximum Output:  Ability to easily send broadcast internet e-mail and faxes from the same computer. When there are no faxes to send, the same computer can be sending internet e-mail. When there are no e-mails to send, it can be faxing.  There's also new command line options for the fax, e-mail, lead assignment utility and campaign manager. Now they can work together with the scheduling program for improved off-hour productivity. Combined with the DB Internet ToolKit, you now have a way of processing internet web form requests while you sleep.
   
• Interact with Microsoft Outlook:  Ability to synchronize a level 1 Easy Contacts CRM database with your Outlook 2000 and greater Contacts Folder. Easy Contacts CRM records at level 2 and level 3 cannot be synchronized. Does not synchronize deleted contact records. Then sync to your Palm/CE portable device to carry your important contact data with you.
   
• Ability to synchronize Easy Contacts CRM appointments/todo's with Outlook calendar/to-do folder. Appointments/to-do's linked to level 1 contact records and activities not linked to contact records can be synchronized, including deleted appointment/activity records.  Then sync to your Palm/CE portable device to carry your important appointments and todo's with you.
   
• Ability to send Internet e-mails to Microsoft Outlook.  Individual e-mails go to the outbox folder. Broadcast e-mails go to the draft folder. To send them, move them to the outbox folder.
   
• Ability to define/view relationships between records. For example: link all referral records to person making the referral, etc.
   
• Ability to add panels/tabs to your screens and place fields on them in the screen designer. Great for organizing the information in your database and maximizing screen real estate.
   
• Ability to rollover incomplete todo's from prior days to the current day.
   
• Ability to attach documents, such as Word documents or Excel spreadsheets to a contact record. Then view those documents from within Easy Contacts CRM Enterprise while at that contact record.
   
• dBASEIII+ file compatibility: No proprietary data formats. Share data with other external programs. Relational database system.
  
• Optional Add-ons: Quick Connect Data synchronization. Merge/Update Utility. DB Internet ToolKit. QuickBooks Accounting Link.

• Pentium II PC 266 mhz or faster
• Windows 95/98 & Windows NT/2000/XP
• Supports popular networks such as Novell and Windows NT/2000/XP.
• Minimum of 128 MB RAM, 256 MB or more recommended.

Price: Single User Professional: $349. Network versions start at $895.

Learn More. To see screen shots and learn more, click here.

If you have any questions, please contact our Webmaster or phone (503-844-9484). Copyright 2000-2016 MBS Software. All rights reserved.